77acp's Privacy Policy

Types of Information Collected

The 77acp platform collects various types of information to improve your service experience and ensure secure transactions. We divide this information into two main categories:

1.1 Personally Identifiable Information (PII)

When you create an account or use our services, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Financial information such as bKash, Nagad, Rocket, Upay or bank account details
• Residential address

1.2 Technical and Behavioral Information

We also automatically collect the following information:

• IP address and device type
• Browser type, language and operating system
• Browsing history and page visit patterns on the platform
• Login time, session length and activity logs
• Transaction history and gaming activity

Methods of Data Collection

77acp collects your information through the following methods:

2.1 Directly Provided Information

When you register an account, carry out financial transactions, contact our support team or participate in promotional activities, you directly provide information to us. This information is given voluntarily and is necessary for the provision of services.

2.2 Automatic Collection

When you visit our website, some information is automatically collected through cookies, web beacons and similar technologies. This method helps us evaluate the performance of our platform and provide an improved user experience.

2.3 Via Third Parties

For identity verification and fraud prevention, we may also receive a limited amount of information from trusted third-party services. In such cases, strict contractual security provisions are followed.

Purpose of Data Use

77acp uses your collected information for the following legitimate purposes:

• To create accounts, verify identity and ensure service delivery
• To process financial transactions including deposits and withdrawals
• To detect and prevent fraud, money laundering and other unlawful activities
• To operate our 24/7 customer service (via live chat and email)
• To ensure the security and technical performance of the platform
• To maintain records necessary for compliance with applicable laws and regulations
• To implement responsible gaming policies and prevent access by minors
• To conduct analytical activities for improving service quality
• To send relevant promotional information based on your consent

If your information is used for any purpose beyond those listed above, we will notify you in advance and, where applicable, obtain your consent.

Data Sharing and Disclosure

77acp does not sell your personal information to third parties. However, we may share information in the following specific circumstances:

4.1 Service Provider Partners

We engage trusted third-party services for payment processing (including bKash, Nagad, Rocket, Upay and bank transfers), technical infrastructure and customer service support. These partners receive only the limited information necessary for their specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose necessary information to authorities in response to court orders, lawful requests from law enforcement agencies, or to comply with applicable laws.

4.3 Business Restructuring

In the event of any business restructuring, merger or asset transfer involving 77acp, user information may be included. However, the terms of this Privacy Policy will continue to apply in such cases.

4.4 With Your Consent

Beyond the circumstances above, we will not disclose your personal information to any third party without your explicit consent.

Cookies and Tracking Technologies

77acp uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve the functionality of our platform and your experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for maintaining login sessions and basic functionality
• Functional Cookies: For remembering your preferences and settings
• Analytics Cookies: For reviewing and improving platform usage

5.2 Cookie Control

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some important features of the platform to stop working.

Data Security Measures

The security of your information is the highest priority for 77acp. We have adopted industry-standard technical and organisational measures:

• All data transmissions are secured through SSL (Secure Sockets Layer) encryption
• Financial transaction data is stored using advanced encryption technology
• Limited access policy — only authorised staff can view the information they need
• Regular Security Audits are conducted
• Firewalls and monitoring systems are active to prevent unauthorised access to servers and databases
• An Incident Response Plan is in place for rapid action in the event of a data breach

However, it is not possible to guarantee complete security for data transmitted over the internet or stored digitally. We therefore encourage you to keep your account password confidential and not share your login details with anyone you do not know.

Data Retention Period

77acp retains your personal information for as long as necessary to provide services or to fulfil legal obligations. Specifically:

• Active account data: Retained for the full duration of the service relationship
• Financial transaction records: Retention for a specified period is mandatory under applicable law
• Even after account closure, certain information may be retained for a specific period to meet legal obligations, prevent fraud or resolve disputes
• Once no longer needed, information is securely deleted or anonymised

Your Rights

As a 77acp user, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal retention obligations)
• Right to Object to Processing: The right to object to the processing of your information for specific purposes
• Right to Portability: The right to receive your information in a structured, commonly used format
• Right to Withdraw Consent: The right to withdraw consent at any time for processing carried out on the basis of consent

To exercise these rights, please contact us through our support channels. We will review your request and take appropriate action. In some cases, a request may not be fully fulfilled due to legal obligations or other legitimate reasons — in such cases, we will explain why.

Protection of Minors

77acp is strictly not intended for anyone under the age of 21. We do not knowingly collect any personal information from minors. The account registration process includes an age verification step.

If we become aware that information of a minor has been collected, we will immediately close that account and delete the associated information. If a parent or guardian believes their child's information is held by us, please contact us.

Third-Party Links

The 77acp platform may sometimes contain references to third-party websites. These external sites are governed by their own privacy policies and we are not responsible for their content or privacy practices.

Before visiting any external link, you are advised to review the privacy policy of the relevant site. Your activity on third-party sites is entirely subject to those sites' own rules.

Policy Changes

77acp reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be changed
• For significant changes, we will send a notification to your registered email
• Continuing to use the platform after any changes will indicate that you have accepted the new policy
• If you have any objection to the changes, please contact our support team

That is why we recommend — revisit this page from time to time and check the latest date.

Contact

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us:

We take any concerns about your privacy seriously and try to respond as quickly as possible. Thank you sincerely for your trust in 77acp.